论文标题
令人难以置信的微妙性以及为什么我们应该专注于社会可接受性研究的意义而不是形成
Obtrusive Subtleness and Why We Should Focus on Meaning, not Form, in Social Acceptability Studies
论文作者
论文摘要
如今,交互式技术几乎无处不在。结果,设计师需要越来越多地使其“在社会上可以接受”。先前的工作建议“微妙”的互动形式,以提高社会可接受性并避免负面的经历。尽管通常适当,但这种统一的建议却忽略了各种各样的社会情况。我们通过比较“面对面对话”中不同形式的相互作用的观察者体验,在实验中证明了这一限制(n = 35)。在这里,就情感经验和产品感知而言,通常建议的互动形式(“微妙”)比通常不弃用的形式(“悬念”)更具负面观察者的经验。这也使用户看起来不那么外向。我们结论是将与技术的互动定位与执行它们的社会状况不同,而是与其他位置活动有意义地相关的构成部分。
Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid negative experiences. Although often appropriate, such uniform recommendations neglect the variety of social situations. We demonstrate this limitation in an experiment (N=35), by comparing the observer experience of different forms of interaction in "face-to-face conversations", a social situation rarely studied. Here, the typically recommended form of interaction ("subtle") led to a more negative observer experience than the usually deprecated form ("suspenseful"), in terms of affective experience and product perception. It also made the user appear less extraverted. We conclude by positioning interactions with technology not as separate from the social situation in which they are performed, but as a constitutive part of it that meaningfully relates to other situated activities.