论文标题
迈向可解释的社会代理商创作工具:Fatima-Toolkit的案例研究
Towards Explainable Social Agent Authoring tools: A case study on FAtiMA-Toolkit
论文作者
论文摘要
事实证明,在学习环境中,社会智能代理(SIA)的部署在不同的应用领域具有多个优势。社会代理创作工具使场景设计师能够创建对SIAS行为高度控制的量身定制的体验,但是,由于方案及其创作的复杂性可能变得霸道,这是有代价的。在本文中,我们介绍了可解释的社会代理创作工具的概念,目的是分析社会代理的创作工具是否可以理解和解释。为此,我们检查了创作工具Fatima-Toolkit是否可以理解,并且其创作步骤可以解释,从作者的角度来看。我们进行了两项用户研究,以定量评估Fatima-Toolkit的解释性,可理解性和透明度,从场景设计师的角度来看。关键发现之一是,法蒂玛 - 库尔基特(Fatima-Toolkit)的概念模型通常是可以理解的,但是基于情感的概念并不那么容易理解和使用。尽管关于Fatima-Toolkit的解释性有一些积极的方面,但仍需要取得进展来实现完全可以解释的社会代理创作工具。我们提供一组关键概念和可能的解决方案,可以指导开发人员构建此类工具。
The deployment of Socially Intelligent Agents (SIAs) in learning environments has proven to have several advantages in different areas of application. Social Agent Authoring Tools allow scenario designers to create tailored experiences with high control over SIAs behaviour, however, on the flip side, this comes at a cost as the complexity of the scenarios and its authoring can become overbearing. In this paper we introduce the concept of Explainable Social Agent Authoring Tools with the goal of analysing if authoring tools for social agents are understandable and interpretable. To this end we examine whether an authoring tool, FAtiMA-Toolkit, is understandable and its authoring steps interpretable, from the point-of-view of the author. We conducted two user studies to quantitatively assess the Interpretability, Comprehensibility and Transparency of FAtiMA-Toolkit from the perspective of a scenario designer. One of the key findings is the fact that FAtiMA-Toolkit's conceptual model is, in general, understandable, however the emotional-based concepts were not as easily understood and used by the authors. Although there are some positive aspects regarding the explainability of FAtiMA-Toolkit, there is still progress to be made to achieve a fully explainable social agent authoring tool. We provide a set of key concepts and possible solutions that can guide developers to build such tools.