论文标题
护理设计:在高级生活社区中整合机器人援助
Designing for Caregiving: Integrating Robotic Assistance in Senior Living Communities
论文作者
论文摘要
机器人拥有巨大的希望,可以协助为老龄化的人口提供护理,并帮助克服不断增长的护理人员需求。尽管大量的研究探索了为残疾人和与年龄相关的挑战的机器人援助,但这项工作主要集中在为援助的机器人能力构建机器人能力上,并且尚未完全考虑专业护理人员如何使用这些能力。为了更好地了解支持人口老龄化并确定如何将机器人援助纳入其工作的护理人员的工作流和实践,我们在高级生活社区中使用人种志和共同设计方法进行了实地研究。从结果来看,我们为机器人援助创造了一套设计机会,我们将其组织成三个不同的部分:支持护理人员工作流程,适应居民能力,并向所有互动利益相关者提供反馈。
Robots hold significant promise to assist with providing care to an aging population and to help overcome increasing caregiver demands. Although a large body of research has explored robotic assistance for individuals with disabilities and age-related challenges, this past work focuses primarily on building robotic capabilities for assistance and has not yet fully considered how these capabilities could be used by professional caregivers. To better understand the workflows and practices of caregivers who support aging populations and to determine how robotic assistance can be integrated into their work, we conducted a field study using ethnographic and co-design methods in a senior living community. From our results, we created a set of design opportunities for robotic assistance, which we organized into three different parts: supporting caregiver workflows, adapting to resident abilities, and providing feedback to all stakeholders of the interaction.