论文标题
和谐指数:用于衡量混合技能团队有效性的实用指标
The Harmony Index: a Utilitarian Metric for Measuring Effectiveness in Mixed-Skill Teams
论文作者
论文摘要
随着团队合作在新的远程工作时代变得越来越重要,制定指标以定量评估团队的有效性至关重要。混合模式团队尤其如此,例如包括人类,代理商或人类和机器人的团队。我们提出了一个新颖的功利指标,即和谐指数,该指数通过将团队成员分为四个子类型来量化他们的有效性,这是根据他们在整体有效性方面的组合的结果。使用超过100万个交互的现实数据集评估该指数,并在团队科学领域中探索了该指数的潜在用途。
As teamwork becomes ever-more important in a new age of remote work, it is critical to develop metrics to quantitatively evaluate how effective teams are. This is especially true with mixed-modality teams, such as those that include a human and an agent or human and robot. We propose a novel utilitarian metric, the Harmony Index, which quantifies the effectiveness of team members by classifying them into four sub-types based on the result of their teaming on overall effectiveness. This index is evaluated using a real-world dataset of over 1 million interactions, and potential future uses of this index are explored in the realm of team science.