论文标题
赦免?盲目和视力障碍用户的语音用户界面的当前状态和要求的概述
Pardon? An Overview of the Current State and Requirements of Voice User Interfaces for Blind and Visually Impaired Users
论文作者
论文摘要
有特殊需求的人(例如盲人和视力障碍(BVI))可以特别受益于使用在日常生活中提供口头信息输入和输出的语音助手。但是,了解他们的需求并将其纳入可访问且有用的帮助系统的开发至关重要。通过与145名BVI人进行在线调查,本文透露,大多数BVI人使用了苹果Siri或Amazon的Alexa等常见的语音助手,也被认为是有帮助的。特别是,在音频娱乐,互联网访问和日常生活的背景下,诸如天气查询,与时间相关的信息(例如设置闹钟),检查日历条目和记笔记的功能尤其经常使用和欣赏。参与者还指出,智能家居设备的集成,现有功能和语音输入的优化很重要,但可能具有数据隐私和数据安全性等潜在的负面方面。因此,尽可能实施在线数据处理似乎特别有趣。我们的结果通过提供了对功能和实施相关方面的经验收集的要求概述,从而为这一发展做出了贡献。
People with special needs like blind and visually impaired (BVI) people can particularly benefit from using voice assistants providing spoken information input and output in everyday life. However, it is crucial to understand their needs and to include these in the development of accessible and useful assistance systems. By conducting an online survey with 145 BVI people, this paper revealed that common voice assistants like Apple's Siri or Amazon's Alexa are used by a majority of BVI people and are also considered helpful. In particular, features in the context of audio entertainment, internet access and everyday life practical things like weather queries, time-related information (e.g. setting an alarm clock), checking calendar entries and taking notes are particularly often used and appreciated. The participants also indicated that the integration of smart home devices, the optimization of existing functionalities and voice input are important, but also potentially negative aspects such as data privacy and data security are relevant. Therefore, it seems particularly interesting to implement an online data processing as far as possible. Our results contribute to this development by providing an overview of empirically collected requirements for functions and implementation-related aspects.