论文标题
管理在线商品:Minecraft,Reddit和World of Warcraft社区的成熟和形式化
Governing online goods: Maturity and formalization in Minecraft, Reddit, and World of Warcraft communities
论文作者
论文摘要
建立成功的社区意味着管理活跃的人口和有限的资源。这个挑战通常要求社区从头开始设计正式的治理系统。但是成功的机构设计的特征尚不清楚。更加成熟和建立的社区可能具有更复杂的正式政策体系。另外,由于其成熟度,它们可能需要较少的正式化。确实,学者通常会淡化形式规则相对于不成文规则,规范和价值观的角色。但是,在具有正式规则的社区中,决策更加一致,透明和合法。为了了解正式机构在社区成熟和治理风格上的关系,我们将进行大规模的定量分析,应用机构分析的自治学者Elinor Ostrom的机构分析框架与3个平台上的80,000个社区:Sandbox Game Minecraft,MMO Game World of Warcraft of Warcraft和Reddit。我们对社区的书面规则进行了分类,以测试机构形式化的预测指标。通过此分析,我们提取两个主要发现。首先,根据年龄,人口规模或用户参与程度衡量的在线社区治理体系的规模和复杂性,通常与成熟度相关。其次,我们发现在线社区跨平台采用了类似的治理风格,强烈赞成“弱”规范对“强”要求。这些发现表明,在线社区的设计师和创始人融合了与成功的自治相关的治理实践风格。有了对成功自治的模式的更深入的见解,我们可以帮助更多社区克服自治的挑战,并为他们的成员提供强大的共同含义和集体授权的经验。
Building a successful community means governing active populations and limited resources. This challenge often requires communities to design formal governance systems from scratch. But the characteristics of successful institutional designs are unclear. Communities that are more mature and established may have more elaborate formal policy systems. Alternatively, they may require less formalization precisely because of their maturity. Indeed, scholars often downplay the role that formal rules relative to unwritten rules, norms, and values. But in a community with formal rules, decisions are more consistent, transparent, and legitimate. To understand the relationship of formal institutions to community maturity and governance style, we conduct a large-scale quantitative analysis applying institutional analysis frameworks of self-governance scholar Elinor Ostrom to 80,000 communities across 3 platforms: the sandbox game Minecraft, the MMO game World of Warcraft, and Reddit. We classify communities' written rules to test predictors of institutional formalization. From this analysis we extract two major findings. First, institutional formalization, the size and complexity of an online community's governance system, is generally positively associated with maturity, as measured by age, population size, or degree of user engagement. Second, we find that online communities employ similar governance styles across platforms, strongly favoring "weak" norms to "strong" requirements. These findings suggest that designers and founders of online communities converge on styles of governance practice that are correlated with successful self-governance. With deeper insights into the patterns of successful self-governance, we can help more communities overcome the challenges of self-governance and create for their members powerful experiences of shared meaning and collective empowerment.