论文标题
人群在反对错误信息中的作用:COVID-19的案例研究
The Role of the Crowd in Countering Misinformation: A Case Study of the COVID-19 Infodemic
论文作者
论文摘要
专业人士的事实检查被视为反对误解的重要辩护。尽管事实检查很重要,而且其影响很大,但事实检查可能具有有限的知名度,并且可能不会吸引预定的受众,例如那些深层嵌入到两极分化的社区中的受众。关心的公民(即人群)是出现错误信息的使用者的使用者,他们可以在传播事实检查信息和反驳错误信息传播方面发挥至关重要的作用。为了探讨这种情况,我们对Twitter平台上的错误信息进行了数据驱动的研究,重点是与Covid-19的大流行有关的推文,分析了错误信息的传播,专业的事实检查以及人群对流行的误导性误导性主张的反应。在这项工作中,我们策划了一个错误的索赔和陈述的数据集,以挑战或反驳它们。我们训练分类器创建155,468 COVID-19与19个相关推文的新颖数据集,其中包含33,237个虚假索赔和33,413个反驳的参数。我们的发现表明,专业的事实核对推文的数量有限和覆盖范围。相比之下,我们观察到,错误信息的激增会导致快速响应和反驳这种错误信息的推文的相应增加。更重要的是,我们发现人群驳斥推文的方式,一些推文似乎是观点,而另一些则包含具体证据,例如与知名消息来源的链接。我们的工作提供了有关如何在社交平台中有机地抵抗某些用户以及他们在扩大专业事实检查中扮演的作用的洞察力。这些见解可能会导致开发工具和机制,从而使有关公民造成误解的工具和机制。代码和数据可以在http://claws.cc.gatech.edu/covid_counter_misinformation.html中找到。
Fact checking by professionals is viewed as a vital defense in the fight against misinformation.While fact checking is important and its impact has been significant, fact checks could have limited visibility and may not reach the intended audience, such as those deeply embedded in polarized communities. Concerned citizens (i.e., the crowd), who are users of the platforms where misinformation appears, can play a crucial role in disseminating fact-checking information and in countering the spread of misinformation. To explore if this is the case, we conduct a data-driven study of misinformation on the Twitter platform, focusing on tweets related to the COVID-19 pandemic, analyzing the spread of misinformation, professional fact checks, and the crowd response to popular misleading claims about COVID-19. In this work, we curate a dataset of false claims and statements that seek to challenge or refute them. We train a classifier to create a novel dataset of 155,468 COVID-19-related tweets, containing 33,237 false claims and 33,413 refuting arguments.Our findings show that professional fact-checking tweets have limited volume and reach. In contrast, we observe that the surge in misinformation tweets results in a quick response and a corresponding increase in tweets that refute such misinformation. More importantly, we find contrasting differences in the way the crowd refutes tweets, some tweets appear to be opinions, while others contain concrete evidence, such as a link to a reputed source. Our work provides insights into how misinformation is organically countered in social platforms by some of their users and the role they play in amplifying professional fact checks.These insights could lead to development of tools and mechanisms that can empower concerned citizens in combating misinformation. The code and data can be found in http://claws.cc.gatech.edu/covid_counter_misinformation.html.