论文标题

网络信息搜索过程中与年龄有关的差异

The Age-related Differences in Web Information Search Process

论文作者

Xing, Zhaopeng, Yuan, Xiaojun, Vizer, Lisa

论文摘要

老年人对优质健康信息的需求从来没有像19日大流行期间更重要。然而,它们容易受到通过搜索引擎和社交媒体传播的广泛误解。为了建立与搜索相关的老年人的行为概况,本文调查了有关年龄相关的查询表述,搜索策略,信息评估以及对错误信息效应的易感性的经验研究。它还分解了此类差异的机制(即认知变化,发展目标转移)和主持人(即搜索任务和界面设计)。为了告知信息系统的设计以改善老年人的信息搜索经验,我们将讨论未来研究的机会。

Older adults' need for quality health information has never been more critical as during the COVID-19 pandemic. Yet, they are susceptible to the wide-spread misinformation disseminated through search engines and social media. To build a search-related behavioral profile of older adults, this article surveys the empirical research on age-related differences in query formulation, search strategies, information evaluation, and susceptibility to misinformation effects. It also decomposes the mechanisms (i.e., cognitive changes, development goal shift) and moderators (i.e., search task and interface design) of such differences. To inform the design of information systems to improve older adults' information search experience, we discuss opportunities for future research.

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