论文标题
通过破坏性技术提高工作流程的效率来增强电子发票系统
Enhancement of the e-Invoicing Systems by Increasing the Efficiency of Workflows via Disruptive Technologies
论文作者
论文摘要
电子发电是在欧洲和世界上快速增长的电子服务。它被确定为朝着欧盟数字经济目标迈进的基本重要因素。 本论文的重点是确定当前正在使用的电子发票系统中的效率低下，以及应用新兴技术（例如人工智能和机器人过程自动化）的机会，以提高效率和自动化水平。这项研究结合了专家意见和用户对现状的发票系统的看法以及更高自动化的必要性。我们专注于波罗的海地区的电子发票系统，由爱沙尼亚，拉脱维亚和立陶宛组成。根据进行的研究，确定了与操作，技术和信息安全有关的电子发票系统中的缺点。此外，确定了自动化的自动化机会和一般要求。在本论文中也发现了可以改进的功能，并解释了在上下文中使用新兴技术的优势。根据研究成果，我们提出了一个概念性的电子发票生态系统，并向其在该领域所需的未来工作中提供了推荐。
E-invoicing is a rapidly growing e-service in Europe as well as in the world. It is identified as a substantially significant element in progressing towards the goals of Digital Economy in the European Union. This thesis focuses on identifying inefficiencies in e-invoicing systems currently in use and the opportunities to apply emerging technologies such as artificial intelligence and robotic process automation, in order to increase efficiency and level of automatization. The study incorporates expert opinions and users perceptions in e-invoicing systems on the status quo and the necessities for higher automation. We focus on e-invoicing systems in the Baltic region consisting of the countries Estonia, Latvia and Lithuania. Based on the conducted research, the drawbacks in e-invoicing systems were identified related to operational, technological and information security related. Furthermore, the automation opportunities and general requirements for automation were identified. The functionalities that can be improved are discovered as well discussed in this thesis and the advantages of using emerging technologies in the context are explained. Based on research outcomes we propose a conceptual e-invoicing ecosystem and present recommenda-tions for its application along the future work needed in that field.
