论文标题
如何使用特定于项目的论坛？对日食生态系统中的参与，内容和情感的研究
How are Project-Specific Forums Utilized? A Study of Participation, Content, and Sentiment in the Eclipse Ecosystem
论文作者
论文摘要
尽管许多软件开发项目已将其开发人员讨论论坛转移到诸如Stack Overflow之类的通用平台上，但Eclipse一直坚定地托管他们的自支持社区论坛。尽管最近的研究表明论坛与通用沟通渠道具有相似之处，但尚不清楚如何利用特定于项目的论坛。在本文中，我们分析了832,058个论坛线程及其与四个系统的链接，其中有2,170个相互联系的贡献者，以了解参与，内容和情感。结果表明，老年人是在论坛中反应错误和与非BUG相关线程的最活跃的参与者（即66.1％和45.5％），而开发人员之间的情感是不一致的，而Eclipse内的知识共享。我们建议用户在加入论坛时以积极的过程方式确定适当的主题并询问。对于开发人员而言，准备特定于项目的论坛可以是弥合成员之间交流的一种选择。不管堆栈溢出的流行程度如何，我们认为使用特定于项目的论坛计划（例如GitHub讨论）来培养社区及其生态系统的好处。
Although many software development projects have moved their developer discussion forums to generic platforms such as Stack Overflow, Eclipse has been steadfast in hosting their self-supported community forums. While recent studies show forums share similarities to generic communication channels, it is unknown how project-specific forums are utilized. In this paper, we analyze 832,058 forum threads and their linkages to four systems with 2,170 connected contributors to understand the participation, content and sentiment. Results show that Seniors are the most active participants to respond bug and non-bug-related threads in the forums (i.e., 66.1% and 45.5%), and sentiment among developers are inconsistent while knowledge sharing within Eclipse. We recommend the users to identify appropriate topics and ask in a positive procedural way when joining forums. For developers, preparing project-specific forums could be an option to bridge the communication between members. Irrespective of the popularity of Stack Overflow, we argue the benefits of using project-specific forum initiatives, such as GitHub Discussions, are needed to cultivate a community and its ecosystem.
