论文标题
基于大规模应用程序审查分析的应用程序内广告问题的实证研究
An Empirical Study of In-App Advertising Issues Based on Large Scale App Review Analysis
论文作者
论文摘要
应用内广告与应用收入密切相关。鲁ck的广告集成可能会对应用程序的可靠性和用户体验产生不利影响,从而导致收入损失。平衡应用程序开发人员的广告收入和用户体验非常具有挑战性。 在本文中,我们对与广告相关的用户反馈进行了大规模分析。来自App Store和Google Play的大量用户反馈数据使我们能够全面汇总与广告相关的应用程序问题,从而为开发人员提供实用的广告集成策略。我们首先通过手动标记与广告相关反馈的统计代表性样本,然后构建自动分类器来对与广告相关的反馈进行分类,从而定义常见的广告问题。我们研究不同的广告问题和用户评分之间的关系,以确定用户评分差的广告问题。我们还探讨了跨平台的AD问题的修复持续时间,以提取洞察力优先考虑广告问题以进行广告维护。 我们通过手动注释903/36,309与广告相关的用户评论来总结15种类型的广告问题。从对36,309个与广告相关的评论进行的统计分析中,我们发现用户最关心使用过程中唯一的广告和广告显示频率的数量。此外,当用户报告安全性和通知相关的问题时,他们倾向于给出相对较低的评分。关于不同的平台,我们观察到App Store和Google Play之间的广告问题分布有显着差异。此外,开发人员比其他广告问题更快地解决了某些广告问题类型。我们认为,我们发现的发现可以使应用程序开发人员在确保应用程序可靠性的同时使应用程序开发人员平衡广告收入和用户体验。
In-app advertising closely relates to app revenue. Reckless ad integration could adversely impact app reliability and user experience, leading to loss of income. It is very challenging to balance the ad revenue and user experience for app developers. In this paper, we present a large-scale analysis on ad-related user feedback. The large user feedback data from App Store and Google Play allow us to summarize ad-related app issues comprehensively and thus provide practical ad integration strategies for developers. We first define common ad issues by manually labeling a statistically representative sample of ad-related feedback, and then build an automatic classifier to categorize ad-related feedback. We study the relations between different ad issues and user ratings to identify the ad issues poorly scored by users. We also explore the fix durations of ad issues across platforms for extracting insights into prioritizing ad issues for ad maintenance. We summarize 15 types of ad issues by manually annotating 903/36,309 ad-related user reviews. From a statistical analysis of 36,309 ad-related reviews, we find that users care most about the number of unique ads and ad display frequency during usage. Besides, users tend to give relatively lower ratings when they report the security and notification related issues. Regarding different platforms, we observe that the distributions of ad issues are significantly different between App Store and Google Play. Moreover, some ad issue types are addressed more quickly by developers than other ad issues. We believe the findings we discovered can benefit app developers towards balancing ad revenue and user experience while ensuring app reliability.