论文标题
一个评估机器人过程自动化的生存能力的框架，用于业务流程活动
A framework to evaluate the viability of robotic process automation for business process activities
论文作者
论文摘要
机器人过程自动化（RPA）是一种用于业务流程自动化的技术。 RPA可以自动使用用户与图形用户界面的交互，从而承诺在过程执行过程中效率提高并减少人类过失。为了利用这些好处，组织面临将过程活动分类为RPA可行自动化候选者的挑战。因此，这项工作旨在支持从业人员评估RPA自动化候选者。我们设计了一个框架，该框架由13个标准组成，这些标准分为五个观点，这些观点提供了不同的评估方面。这些标准利用了对过程步骤的深刻理解。我们通过将其应用于现实生活数据集来演示和评估框架。
Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence during process execution. To harness these benefits, organizations face the challenge of classifying process activities as viable automation candidates for RPA. Therefore, this work aims to support practitioners in evaluating RPA automation candidates. We design a framework that consists of thirteen criteria grouped into five perspectives which offer different evaluation aspects. These criteria leverage a profound understanding of the process step. We demonstrate and evaluate the framework by applying it to a real-life data set.
