论文标题
开源软件贡献者如何感知并解决可用性？有价值的因素，实践和挑战
How Do Open Source Software Contributors Perceive and Address Usability? Valued Factors, Practices, and Challenges
论文作者
论文摘要
在开源软件（OSS）中，可用性是越来越多的关注点。鉴于OSS景观的最新变化，必须检查OSS贡献者当前的有价值的因素，实践和有关可用性的挑战。我们通过一项调查积累了这些知识，并为OSS应用程序提供了广泛的贡献者。通过分析84个调查答复，我们发现许多参与者认识到可用性的重要性。虽然大多数人都依靠问题跟踪系统来收集用户反馈，但一些参与者也采用了典型的以用户为中心的设计方法。但是，大多数参与者表现出以系统为中心的，而不是以用户为中心的视图。了解最终用户的各种需求并巩固各种反馈，在解决最新开发环境中解决可用性时，对OSS贡献者提出了独特的挑战。我们的工作为OSS实践者和工具设计师提供了重要的见解，以探索促进以用户为中心的思维定势并改善当前OSS社区的可用性实践的方法。
Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We accumulated this knowledge through a survey with a wide range of contributors to OSS applications. Through analyzing 84 survey responses, we found that many participants recognized the importance of usability. While most relied on issue tracking systems to collect user feedback, a few participants also adopted typical user-centered design methods. However, most participants demonstrated a system-centric rather than a user-centric view. Understanding the diverse needs and consolidating various feedback of end-users posed unique challenges for the OSS contributors when addressing usability in the most recent development context. Our work provided important insights for OSS practitioners and tool designers in exploring ways for promoting a user-centric mindset and improving usability practice in the current OSS communities.
