论文标题
联络,保障和福祉:分析社会机器人在COVID-19大流行期间的作用
Liaison, safeguard, and well-being: analyzing the role of social robots during the COVID-19 pandemic
论文作者
论文摘要
我们研究了COVID-19大流行期间在现实世界中的社会机器人的实施。特别是,我们分析了采用社会机器人的领域,要实现的角色和任务以及实施机器人模型。为此,我们追溯了并分析了240个部署案件,这些案件具有自冠状病毒爆发以来已在全球范围内采用的86个不同的社会机器人。我们发现,在此期间,社会机器人采用与将该技术用于危机管理密切相关。社会机器人扮演联络角色以最大程度地降低人类直接接触的能力,确保无风险环境的保障以及福祉教练保护心理和身体健康,这是在这种情况下解释采用的关键。该研究的结果提供了大流行期间社会机器人在现实生活环境中利用的完整概述。
We examine the implementation of social robots in real-world settings during the COVID-19 pandemic. In particular, we analyze the areas in which social robots are being adopted, the roles and tasks being fulfilled, and the robot models being implemented. For this, we traced back and analyzed 240 deployment cases with 86 different social robots worldwide that have been adopted since the coronavirus outbreak. We found that social robot adoption during this period was strongly related to the use of this technology for crisis management. The social robots' capacity to perform the roles of liaison to minimize direct contact among humans, safeguard to ensure contagion risk-free environments, and well-being coach to protect mental and physical health, is key to explaining adoption within this context. The results of the study offer a complete overview of social robots' utilization in real life settings during the pandemic.