论文标题
表现力访谈：与Covid-19的对话系统
Expressive Interviewing: A Conversational System for Coping with COVID-19
论文作者
论文摘要
持续的Covid-19大流行引起了人们对个人和公共卫生影响，金融安全和经济稳定的关注。除了许多其他前所未有的挑战之外，人们对社会隔离和心理健康的担忧越来越多。我们介绍\ textit {extractive访谈} - 一种访谈风格的对话系统，借鉴了动机访谈和表现力写作的想法。表现力的访谈旨在鼓励用户通过向他们询问Covid-19如何影响他们生活的问题来表达自己的想法和感受。我们介绍了系统设计和实现的相关方面，以及与系统的用户交互的定量和定性分析。此外，我们对心理健康的通用对话系统进行了比较评估，这表明了我们的系统潜力，可以帮助用户应对COVID-19的问题。
The ongoing COVID-19 pandemic has raised concerns for many regarding personal and public health implications, financial security and economic stability. Alongside many other unprecedented challenges, there are increasing concerns over social isolation and mental health. We introduce \textit{Expressive Interviewing}--an interview-style conversational system that draws on ideas from motivational interviewing and expressive writing. Expressive Interviewing seeks to encourage users to express their thoughts and feelings through writing by asking them questions about how COVID-19 has impacted their lives. We present relevant aspects of the system's design and implementation as well as quantitative and qualitative analyses of user interactions with the system. In addition, we conduct a comparative evaluation with a general purpose dialogue system for mental health that shows our system potential in helping users to cope with COVID-19 issues.
