论文标题

从过程管理中从过程变体中提取功能

Extracting Features From Process Variants in Case Management

论文作者

Eshuis, Rik

论文摘要

案例管理支持知识工作者以灵活的方式执行知识密集型过程。案例管理的基本要素是模板过程,用于适合该案例上下文的特定案例进行修改。修改模板会导致许多不同但相关的过程变体。但是,修改模板很耗时,可能导致错误。本文定义了一种从以人工为中心的过程中提取片段(称为特征)的方法。通过组成提取的特征,可以得出输入变体和其他过程变体。这样,由于采用了众所周知的修改,因此可以更有效地设计以复杂的以人工为中心的过程变体,并提高其质量。

Case Management supports knowledge workers in performing knowledge-intensive processes in a flexible way. An essential ingredient of Case Management are template processes that are modified for a specific case to suit the context of that case. Modifying templates results in many different yet related process variants. However, modifying a template is time consuming and may lead to errors. This paper defines an approach to extract fragments, called features, from artifact-centric process variants in case management. By composing the extracted features, the input variants and other process variants can be derived. This way, complex artifact-centric process variants can be designed more efficiently and their quality improves, since well-known modifications are applied.

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