论文标题

对话推荐的用户记忆推理

User Memory Reasoning for Conversational Recommendation

论文作者

Xu, Hu, Moon, Seungwhan, Liu, Honglei, Liu, Bing, Shah, Pararth, Liu, Bing, Yu, Philip S.

论文摘要

我们研究了一个会话推荐模型,该模型通过结构化和累积的用户内存知识图动态管理用户的过去(离线)偏好和当前(在线)请求,以提供自然的交互和准确的建议。在这项研究中,我们创建了一个新的记忆图(MG)<->对话推荐并行语料库,称为MGCONVREX,具有7K+人类对人类角色扮演的对话框,该对话框基于由现实世界中用户场景的大规模用户记忆自动化。 MGCONVREX通过用户内存捕获了人级推理,并具有零射击(冷启动)推理的用户的不相交培训/测试集。我们提出了一种简单但可扩展的公式,用于构建和更新MG,以及一个预测无约束图空间中最佳对话策略和建议项目的推理模型。我们提出的模型的预测继承了图形结构,提供了一种自然的方式来解释该模型的建议。对离线指标和在线模拟进行了实验,显示了竞争成果。

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and accurate recommendations. For this study, we create a new Memory Graph (MG) <--> Conversational Recommendation parallel corpus called MGConvRex with 7K+ human-to-human role-playing dialogs, grounded on a large-scale user memory bootstrapped from real-world user scenarios. MGConvRex captures human-level reasoning over user memory and has disjoint training/testing sets of users for zero-shot (cold-start) reasoning for recommendation. We propose a simple yet expandable formulation for constructing and updating the MG, and a reasoning model that predicts optimal dialog policies and recommendation items in unconstrained graph space. The prediction of our proposed model inherits the graph structure, providing a natural way to explain the model's recommendation. Experiments are conducted for both offline metrics and online simulation, showing competitive results.

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