TECHNICAL ISO/IEC TS SPECIFICATION 33060 First edition 2020-03 Information technology Process assessment Process assessment model for system life cycle processes Reference number ISO/IEC TS 33060:2020(E) ISO E @IS0/IEC 2020 IS0/IEC TS 33060:2020(E) COPYRIGHTPROTECTEDDOCUMENT @ IS0/IEC 2020 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 01 11 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0/IEC 2020 - All rights reserved IS0/IEC TS 33060:2020(E) Contents Page Foreword .. Introduction ...vi 1 Scope. 2 Normative references 3 Terms and definitions ..1 4 The process assessment model ..1 4.1 General .1 4.2 Structure of the process assessment model 2 4.2.1 General. 2 4.2.2 Processes. 4.2.3 Process dimension 3 4.2.4 Qualitydimension 4.3 Assessmentindicators. 4 5 The process dimension .5 5.1 General ..5 5.2 Agreement processes (AGR) .6 5.2.1 General . 6 5.2.2 Acquisition process . 6 5.2.3 Supply process. .7 5.3 Organizational project-enabling processes (ORG) 5.3.1 General ..8 5.3.2 Life cycle model management process 5.3.3 Infrastructure management process. .10 5.3.4 Portfolio management process.. .11 5.3.5 Human resource management process. ..12 5.3.6 Quality management process. .13 5.3.7 Knowledge management process .14 5.4 Technical management processes (MAN) ..15 5.4.1 .15 General 5.4.2 Project planning process. .16 5.4.3 Project assessment and control process ..17 5.4.4 Decision management process. .19 5.4.5 Risk management process. 20 5.4.6 Configuration management process .21 5.4.7 Information management process .23 5.4.8 Measurement process .24 5.4.9 Quality assurance process. .25 5.5 Technical processes (TEC) .26 5.5.1 General. 26 5.5.2 Business or mission analysis process 27 5.5.3 Stakeholder needs and requirements definition process .28 5.5.4 System requirements definition process. .30 5.5.5 Architecture definition process .31 5.5.6 Design definition process. .34 5.5.7 System analysis process.. .36 5.5.8 Implementationprocess .37 5.5.9 Integration process. .38 5.5.10 Verification process. .40 5.5.11 Transition process. ..42 5.5.12 Validation process. .43 5.5.13 Operation process ..45 5.5.14 Maintenance process. .46 @ IS0/IEC 2020 - All rights reserved iii IS0/IEC TS 33060:2020(E) 5.5.15 5 Disposal process 48 6 The quality dimension. .50 Annex A (informative) Information products .51 Bibliography 66 iv @ IS0/IEC 2020 - All rights reserved IS0/IEC TS 33060:2020(E) Foreword Iso (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity. IsO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the work. The procedures used to develop this document and those intended for its further maintenance are described in the IsO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of document should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives). Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introducti