ISO INTERNATIONAL STANDARD 8000-61 First edition 2016-11-15 Data quality - Part 61: Data quality management: Process reference model Qualité des données - Partie 61: Gestion de la qualité des données: Modele de réference des procédés Reference number IS0 8000-61:2016(E) ISO @IS02016 IS0 8000-61:2016(E) COPYRIGHT PROTECTED DOCUMENT IS0 2016, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form written permission. Permission can be requested from either Iso at the address below or Iso's member body in the country of the requester. ISO copyrightoffice Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org ii IS0 8000-61:2016(E) Contents Page Foreword ..V Introduction. ...vi 1 Scope. 2 Normative references 3 Terms, definitions and abbreviated terms. 3.1 Terms and definitions .1 3.2 Abbreviated terms... 4 Fundamental principles of data quality management ..2 5 The data quality management process .2 5.1 The basic structure of the data quality management process .2 5.2 The detailed structure of the data quality management process. 5.3 The elements of a process description... ..5 6 The Implementation process. .5 6.1 Overview of Implementation. 6.2 Data Quality Planning .6 6.2.1 Overview of Data Quality Planning ..6 6.2.2 Requirements Management. .6 Data Quality Strategy Management. .1 6.2.3 6.2.4 Data Quality Policy/Standards/Procedures Management 7 6.2.5 Data Quality Implementation Planning. .8 6.3 Data Quality Control. .9 6.3.1 Overview of Data Quality Control .9 6.3.2 Provision of Data Specifications and Work Instructions .9 6.3.3 Data Processing .9 6.3.4 Data Quality Monitoring and Control 10 6.4 DataQualityAssurance. .11 6.4.1 Overview of Data Quality Assurance ..11 6.4.2 Review of Data Quality Issues . ..11 6.4.3 Provision of Measurement Criteria. ..12 6.4.4 Measurement of Data Quality and Process Performance .12 6.4.5 Evaluation of Measurement Results. .12 6.5 Data Quality Improvement .13 6.5.1 Overview of Data Quality Improvement. ..13 6.5.2 Root Cause Analysis and Solution Development. 6.5.3 Data Cleansing ..14 6.5.4 Process Improvement for Data Nonconformity Prevention. .14 The Data-Related Support process ..15 7 7.1 Overview of Data-Related Support. .15 7.2 Data Architecture Management .15 7.3 Data Transfer Management... ..15 7.4 Data Operations Management. ..16 7.5 Data Security Management.. ..17 8 The Resource Provision process. ..17 8.1 Overview of Resource Provision ..17 8.2 Data Quality Organization Management. ..17 8.3 Human Resource Management ..18 9 Relationship between data quality management and data governance ..19 10 Implementation requirements ..19 Annex A (normative) Document identification ..20 @ IS0 2016 - All rights reserved iii