ISO INTERNATIONAL STANDARD 30409 First edition 2016-09-01 Humanresourcemanagement- Workforceplanning Managementdesressourceshumaines-Gestionprevisionnelledela maind'oeuvre Reference number IS0 30409:2016(E) ISO @ISO2016 Copvriaht Intern nal Orqanization for Standardizatior IS030409:2016(E) Contents Page Foreword ..V Introduction. ..vi 1 Scope. ..1 2 Normativereferences .1 3 Terms and definitions .1 4 Value ofworkforceplanning .2 4.1 General .2 4.2 Relevanceof workforceplanningto different stakeholders .2 4.3 Value to organizations. .2 4.4 Value to industries or sectors. .3 4.5 Value to regions. 4.6 Value to the public sector. .3 4.7 Value to people 3 4.8 Externaland internal influences 4 5 Structure of workforce planning 5.1 General ..4 5.2 Structure of workforce planning .4 5.3 Process of workforce planning. .4 6 Key components ofworkforceplanning 6.1 General. .4 6.2 Workforce planning checklist .5 6.3 Phase 1: Getting started. .6 6.3.1 General 6 6.3.2 Phase 1 a):Establish the team and define the justification .6 6.3.3 Phase1b):Align strategy/business/workforceplans 7 6.3.4 Phase1c):Developandimplementacommunicationsplanto engage stakeholders .7 6.3.5 Phase 1 d): Segment the workforce .8 6.3.6 Workforce segmentationapproaches. .8 6.3.7 Job and competency segmentation hierarchy .9 6.3.8 Jobprofiling .10 6.3.9 Workforce segmentationprinciples .10 6.3.10 Employeesegmentation .11 6.3.11 Reviewandanalyseexistingworkforcedemandand supplydata .11 6.3.12 Current workforcedemand ..12 6.3.13 Aggregate demand .12 6.3.14 Demandbyjobfamiliesorjobroles ..12 6.3.15 Demandby competency .13 6.3.16 Unapproveddemand ..13 6.3.17 Current workforce supply ..13 6.3.18 Aggregatesupply .14 6.3.19 Supplyby job families or job roles ..14 6.3.20 Supplyby competency .14 6.3.21 Data analysis: Current state 6.3.22 Presenting the report on workforce data ..16 6.3.23 Workforce demand and supplytrends 6.3.24 Phase1e):Conductenvironmentalorlabourmarket scan .18 6.3.25 Workforceprofiling/survey 6.3.26 Phase1f):Identifyinformationgaps. 20 6.3.27 Phase1g):Identifyfuturefocusedbusiness scenarios 6.4 Phase 2: Analyse the data. .21 6.4.1 Phase 2 a):Undertakedemand and supplygapcalculations .21 Coviahtinterational A rightsreserved ili IS030409:2016(E) 6.4.2 Phase2b):Describetheworkforcesupplyrisk .21 7 PlanningprocessPhase3:RiskManagement .23 7.1 Phase 3 a): Identify risk management strategies, action plan and report .23 7.2 Securetheresources:Financialandpersonnel 23 7.3 Developand implement an actionplan 23 8 PlanningchecklistPhase4:Implementation .24 8.1 Phase4a):Establish mechanismformonitoringand measuringworkforce planningoutcomes .24 8.2 Phase 4b): Integrate strategic workforceplanning intonormal business .25 planningprocess AnnexA(informative)Example of workforceplanningfora small organization .26 Bibliography .27 IS02016-All rightsreserved