ISO INTERNATIONAL STANDARD 41014 First edition 2020-09 Facility management Development of a facility management strategy Facilitymanagement-Elaborationd'une strategiedefacility management Referencenumber IS041014:2020(E) ISO @ISO2020 IS041014:2020(E) COPYRIGHTPROTECTEDDOCUMENT ?ISO2020 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without priorwritten permission.Permission can be requested from either IsO at theaddress below or ISo's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +4122 749 0111 Email: [email protected] Website: www.iso.org Published in Switzerland ii @IS0 2020 -All rights reserved