ISO INTERNATIONAL STANDARD 9241-129 First edition 2010-11-15 Ergonomics of human-system interaction - Part 129: Guidance on software individualization Ergonomie de l'interaction homme-systeme- Partie 129: Lignes directrices relatives a I'individualisation des logiciels Reference number ISO 9241-129:2010(E) @ ISO 2010 py IHS under ted without license from IHS Not for Resale ISO 9241-129:2010(E) PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by Iso member bodies. In COPYRIGHTPROTECTEDDOCUMENT @ISO2010 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either isO at the address below or IsO's member body in the country of the requester. ISO copyright office Case postale 56. CH-1211Geneva 20 Tel. + 41 22 749 01 11 Fax +:41 22 749 09 47 E-mail: [email protected] Web www.iso.org Published in Switzerland @IsO2010-All rightsreserved ed without license from IHS Not for Resale ISO 9241-129:2010(E) Contents Page Foreword Introduction. .vii 1 Scope 2 Normative references.. 3 Terms and definitions. .2 4 Conformance.. 3 5 Framework for applying this part of Iso 9241... 6 Introduction to individualization..... 6.1 The role of individualization .... 6.2 When to provide the capability for individualization .. 6.3 Limitationsontheprovisionofindividualization 6.4 Initiation of individualization .... 7 General guidance on individualization.. 6 7.1 Accessibility. .6 7.2 Controllability 7.3 Detectability .... 7.4 Consistency . 7.5 Usability of individualization results and features . .9 8 Stages of individualization .. 8.1 Initiation of individualization..... 8.2 Decidingonindividualizationactions 10 8.3 Changing system and context .... 9 Configuration, settings and defaults.. 11 9.1 Configuration and reconfiguration ...... 11 9.2 9.3 Guided configuration and reconfiguration ... 14 9.4 Default settings... 15 10 Supporting individual users... 16 10.1 16 10.2 User management of profiles... 17 10.3 Automatic profile acquisition... 18 10.4 Portability of profiles... 19 10.5 Providing training and help on use individualization.... 19 11 20 11.1 Generai guidiance on individuaizing interface components .. 20 11.2 Individualizing visual media.. 21 11.3 Individualizing auditory media... 22 11.4 Individualizing tactile media... 11.5 Individualizing temporal aspects of media ... .23 12 Individualizing interaction activities.... ..23 12.1 Supporting user creation and use of stored interaction sequences . 23 12.2 Providing user control of security options...... 12.3 User guidance.. 24 12.4 On-line help.. 24 ili CopyrghtInternationalOrganizaionStadardizaoghtsreserved ted withoutlicensefromIHS Not for Resale