ISO INTERNATIONAL STANDARD 16355-1 Secondedition 2021-05 Application of statistical and related methods to new technology and product development process Part 1: General principles and perspectives of quality function deployment (QFD) Application des méthodes statistiques et des méthodes liées aux nouvelles technologies et de développement de produit Partie 1: Principes genéraux et perspectives de deploiement de la fonction qualité (QFD) Reference number IS0 16355-1:2021(E) ISO @ ISO 2021 IS0 16355-1:2021(E) COPYRIGHTPROTECTED DOCUMENT IS02021 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either Iso at the address below or Iso's member body in the country of the requester. IsO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 01 11 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0 2021 - All rights reserved